In this video we look at communication issues related to Management and Leadership, Conflict Resolution and Interactions between staff and colleagues. We expand on each heading thoroughly, giving some extensive examples along the way.
Soft Skills are very important in the workplace. Understanding the dynamics of personal interactions and the potential pitfalls of mishandling situations is a vital aspect of developing your interpersonal skills and progressing your career. It is important to equip yourself with a good knowledge and understanding of workplace language, especially if you want to progress the social and professional aspects of your career.