Expressions used in Everyday Spoken English in Social and Professional contexts


1) causes for complaint, reasons for being unhappy
  • How to MemorizePopularity MediumProfessional MediumSocial
    • air/explain your grievances
  • Analysis
    Grievances (noun, countable) are complaints or reasons that something is unsatisfactory or displeasing. A 'grievance' is a more formal way of saying 'a complaint' and it more suitable to use in an email or official document outlining or expressing a problem. More likely to be used in professional situations.
  • Social Examples (Advance)
    1. The gym members were encouraged to air their grievances to the new owners when they took over.
    2. The website allowed users to air their grievances about the new software upgrade.
  • Professional Examples (Advance)
    1. Our customer care department will be happy to deal with any queries or grievances you might have.
    2. When a customer has a grievance and is frustrated the most important thing you can do is to listen to them and try to understand from their perspective. 
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